Hi,
If you’re receiving this message, you pre-ordered the vinyl edition of Big K.R.I.T.’s new “Underground Edition" box set and still have not received it. Unfortunately, we have just discovered that the remainder of the slipcase boxes for this set are damaged. The manufacturer did not package these properly when shipping them to us, and a result they have scuffs and cracks (see attached photos). We are extremely disappointed about this, but we do not want to ship you an inferior product.
We know you have been waiting for a long time, so we are going to ship everyone’s order today without the slipcase. The package you will receive will contain all four vinyl LPs (K.R.I.T. Wuz Here, Return Of 4eva, 4eva N A Day, and King Remembered In Time), the T-shirt, poster, and stickers. In the meantime, we are working with the manufacturer to hopefully get new slipcases made, which will be shipped to you (separately) as soon as they are ready. This process will likely take a few weeks. If the manufacturer is unable to make new slipcases (or unable to do it in a timely manner), we will be issuing partial refunds for the missing cases.
If you are interested in a free item from the Nature Sounds store as our apology for the inconvenience, please let me know which item you would be interested in, and I can include it in the shipment with your replacement slipcase. If you would prefer to cancel your order now and receive a full refund, please let me know as soon as possible. Otherwise, be on the lookout for a shipment confirmation email today (or by Monday at the latest).
I know this will be disappointing news for many of you, and we are truly sorry for repeated delays and issues with this project. We will be working with new manufacturers for future projects, so hopefully these problems can be avoided. If you have any questions or concerns, please let me know.